In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.
Yeastar IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.
Features
Call center reporting
Real-time monitoring
Call distribution management
Track critical metrics and queue stats
- Easy-to-use platform
Benefits
Optimize agent performance and call center operations
Quicker and more accurate call routing
Decrease call abandonment
Enhance caller experience
- Help achieve business’ maximum potential
